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Ob Life Insurance Project Pakistan

PREFACE

The contribution of the service to the Pakistani economy is increasing at an extra ordinary rate and the present financial services revolution looks certain to reinforce that trend considerably. The context does not claim to exhaustive and the balance must inevitably be open to criticism, but in attempting to give a general insight to the casual inquirer, the needs of those seeking in-depth knowledge within particular areas must inevitably be sacrificed.

          This report covers a detail and analytical view of the State Life Insurance Corporation. As the title of this report is the essence of the hard working. This report has been written in the hope that it will help anybody, who read it carefully to obtain a real understanding of the basic structures, functions and techniques of the different departments of State Life Insurance Corporation.

           I hope that the report is relatively free of errors and will appreciate if errors are brought to attention.

ACKNOWLEDGMENT

I thank all mighty ALLAH, the beneficent and the merciful, who gave me a chance and enough power to write this report. I want to express my gratitude and thanks to the Zonal Head Deputy Manager PHS. I feel it my bounded duty to acknowledge with deep gratitude and invaluable help extended to me by my respected teacher.

                  

          To all these I can only say - Thank You. I hope that the end product is not totally unworthy of the time and efforts they most generously gave.

OB Bank Alfalah Project Pakistan

Executive Summary

The term report is an essential part of the course, Organizational behavior because through this students come to know the real difference between theory and practice and they are also introduced to the outside business world. An important requirement of this study program is to compile a report about the activities of that organization in which the student has studied the organization behavior.

We have studied organizational behavior in Bank Alfalah Limited. This report provided us great opportunity to equip ourselves with knowledge, techniques, application and tools used in an organization.

The report covers various features of knowledge. It starts with the brief history of Bank, covers current status, mission statement, vision statement, slogan, subsidiaries & associates, performance.

The major portion of this report explains the organizational  behavior of Bank Alfalah.

Division of departments and their activities highlights the working of Bank Alfalah and our learning experience elaborates how much these visits were useful for me. Financial analysis represents the true picture of the performance of Bank. Concluding the report there are certain recommendations and suggestions for the bank in order to have improvements.

The source of information for the preparation of report includes the written notes extracts from banking literature and verbal discussion with bank officials.

We hope this report will help in understanding various aspects and features of Bank Alfalah Ltd. and will be equally important for business administration students and persons making future banking.

What Makes a Leader

What Makes a Leader

Truly effective leaders can be distinguished by a high degree of emotional intelligence, which includes self-awareness, self-regulation, motivation, empathy and social skill. Identifying individuals with the “right stuff” to be leaders is more art than science. Many large companies today have employed trained psychologists to develop “competency models” to aid them in identifying, training, and promoting likely stars in the leadership firmament. Emotional intelligence not only distinguishes outstanding leaders but can also be linked to strong performance. People who have a high degree of self-awareness recognize how their feelings affect them, other people and their job performance. Self-regulation frees us from being prisoners of our feelings. Due to self-regulation, leaders control their feelings and impulses, to create an environment of trust and fairness. Motivation drives passion in leader to work for reasons that go beyond money or status, with strong desires to achieve goals. Empathy is particularly important today as a component of leadership for three reasons; increasing use of teams, globalization and retaining talent. Social skill is moving people in direction you desire. For the sake of performance, these are ingredients that leaders “need to have”.

Seven Transformations of Leadership

Seven Transformations of Leadership

Many developmental psychologists agree that what differentiates leaders is not their leadership, personality or management, it’s their internal “action logic's”. The leaders who make an effort to understand their own action logic can improve their ability to lead. For this, it is important to understand what kind of leader you are.

  The seven developmental action logic's are Opportunist, Diplomat, Expert, Individualist, Strategist or Alchemist. Leaders can improve through these categories as their ability grows. The encouraging think is that leaders can transform from one action logic to another, transforming themselves from experts to achievers, individualists to strategists, etc. leaders who are moving towards the strategist and alchemist action logic's are no longer primarily seeking personal skills that will make them more effective within existing organizational systems. The strategist culture produces effective teams, in which the group sees business challenges as opportunities for growth and learning on the part of both individuals and the organization. The leader’s voyage of development in not an easy one, some people change little in their lifetimes, some change substantially. Those who are willing to work at developing themselves and becoming more self-aware can almost certainly evolve over time into truly transformational leaders.

Final Project Human Resource Development (HRD)

‘Building High Performance Teams’

OB Allied Project Pakistan

DEDICATION

“The Holly Prophet Mohammad (PBUH) from where all systems and standards for quality can be downloaded directly, which are applicable everywhere; from daily life to the dynamically changing business environment”.

&

“My Dear parents and Teachers who taught me the true meaning of life”

PREFACE

We are living in a time of extraordinary change. The environmental and economic threat is frightening large on the entire sphere of Pakistan economy. Pakistani firms must design and make better products and services and should find better ways to market them. What was once regarded enough is no longer competitive. What were once limitless resources are now to be used more efficiently. Today an organization is on the leading edge.

I have tried my best to peep into the generic as well as real cumulative problems faced by the pioneer of banking industry in Pakistan. Several chapters have been included in the report but they seem to be very conventional in nature giving supplementary justification to the fact that ABL is the most conventional of the conventional bank.